Our quality policy is to provide the best quality professional pest management service using the best brand chemicals available in the market by trained pest management technicians.
Our target is 0% loss of contracts due to service reasons. We know that this is a very hard target to achieve but we believe we can do it. We retain at least 85% of our contracts every year and we believe this is due to our quality control systems which have been developed over a number of years.
Good management of our technicians is the key to our success and improvements in our pest control services are made each and every time we complete a job. With the use of best chemicals available in the market, we provide quality service to our customers by our expert technicians. With assurance of our great services you can trust on us for your pest issues.
OUR PROMISE ON QUALITY CONTROL
We implement our quality control regularly by checking the technician’s work. We take feedbacks from customers and analyse them and take corrective actions. We provide inspection reports to the customers periodically. It is our quality of service and quality control that retain our customers and adds new customers everyday .
We are one of the few companies to make this investment into quality. It pays off, however as our reputation brings us new customers every day.